Return Policy

Return Policy 

Regardless of any statutory right of withdrawal, we grant you the right to return the goods to us within 30 days.

The period for the money-back guarantee begins on the day you or a third party designated by you (who is not the carrier) have taken possession of the last item. To meet the deadline, it is sufficient to send the goods back in time.

Returns must be sent to the following address:
Rift Valley Germany GmbH, Hofstraße 64, 40723 Hilden

The return is at your own risk. The goods must be in their original packaging (if delivered with one), complete, unused (if originally delivered as new), and undamaged.

If these conditions are met, we will refund the purchase price, as well as any shipping costs you may have paid, immediately and no later than thirty days after we receive the returned goods. The refund will be made using the same payment method you used for the original transaction, unless otherwise explicitly agreed with you.